Move-in Information for Junction Santa Monica
Sign Your Lease
An invitation to sign your lease will be sent via eSignature. You have 48 hours to sign your lease, unless your lease start date takes place sooner in which your lease must be signed before your lease start date.
Guarantor's Only- Signing Your Lease Contract Guarantee
Guarantor(s) will be invited to electronically sign their Lease Contract Guarantee via eSignature, the same way the primary lease is signed. Guarantor(s) have 48 hours to sign the contract unless the lease start date takes place sooner, in which case the contract must be signed before the lease start date.
Complete ID Verification
Register Vehicles
Provide Pet Info
Contact Junction Santa Monica
Office Hours
- SundayClosed
- MondayClosed
- Tuesday9:30 AM - 6:00 PM
- Wednesday9:30 AM - 6:00 PM
- Thursday9:30 AM - 6:00 PM
- Friday9:30 AM - 6:00 PM
- Saturday9:30 AM - 6:00 PM
Next Steps
Pay Move-In Balance
Renters Insurance
How is proof of required documentation submitted?
All insurance documents must be submitted to Get Covered through a link provided by Resident Services.
Utilities
Internet Service
Keys & Access
Who is responsible for replacing smart lock batteries?
We provide Smart Lock batteries at move-in. After that, residents are responsible for replacing them as needed.
Preparing for Move-In
Questions? Contact [email protected]
Contact Junction Santa Monica
Office Hours
- SundayClosed
- MondayClosed
- Tuesday9:30 AM - 6:00 PM
- Wednesday9:30 AM - 6:00 PM
- Thursday9:30 AM - 6:00 PM
- Friday9:30 AM - 6:00 PM
- Saturday9:30 AM - 6:00 PM
Getting Settled
Rent & Billing
Where can rent payments be made?
Payments can be made conveniently through the UDR Resident App, or sent physically via certified check or money order to our designated payment address. Payments cannot be received in the leasing office.
What forms of payment are accepted?
Acceptable forms include ACH payments, money orders, cashier’s checks, personal checks, and credit cards. Cash is not accepted. Please note that additional fees may apply for credit card payments.
When is rent due?
Rent is due on the 1st of each month.
Late Fee
No.
Parking & Towing
How is a vehicle registered?
Please reach out to Resident Services.
Is there guest parking?
No
See Parking FAQs for more information on parking and guest parking.
Maintenance
Where should a service request be submitted?
All service requests should be submitted through the UDR Resident App.
What qualifies as an emergency service request?
An emergency is any issue that poses an immediate threat to health, safety, property, or essential services and requires urgent attention to prevent further damage or danger.
Mail & Deliveries
Where can mail key or mailbox information be found?
The Office
What is the contact information for the package lockers?
LuxerOne Email Notifications
What should be done when an oversized package is delivered?
The package room is good for oversized packages.
Resident Services
How frequently is pest control service provided to the community?
Once a week.
Does the community utilize a courtesy patrol service?
Yes
What is the name of the courtesy patrol company ?
Platinum Security
Where are approved locations for trash disposal?
Two trash chutes per floor, and main trash room in P1.
What items are prohibited from being placed in the trash?
Bulky items. Residents should call 3-1-1 for bulky item pick up.
Pets
Does this community allow any animals other than cats and dogs?
Please contact Resident Services for specifics.
Community Policies
Is this community smoke free?
Yes
Can residents mount a TV in their apartment?
Yes. Apartment must be returned in the condition it was first received in, or you will be charged for damages beyond wear and tear.
Can residents paint their apartment?
Yes. Apartment must be returned in the condition it was first received in, or you will be charged for damages beyond wear and tear.
Are grills allowed on patio/ balconies?
No
Can residents decorate their patio/balcony?
No
Contact Junction Santa Monica
Office Hours
- SundayClosed
- MondayClosed
- Tuesday9:30 AM - 6:00 PM
- Wednesday9:30 AM - 6:00 PM
- Thursday9:30 AM - 6:00 PM
- Friday9:30 AM - 6:00 PM
- Saturday9:30 AM - 6:00 PM
Prefer a printable guide? Download a Move-In Guide > with key contacts and quick answers to common resident questions for easy reference.