Garden Court Lease Information

Question 1

Lease Terms

Answer

- month lease terms available

Question 2

Rent Payment Forms Accepted

Answer

Acceptable forms of payment include: ACH payments, Money Order, Cashier’s Check, Personal Check, Credit Cards* Additional Fees May Apply. Cash is not accepted.

Question 3

Roommate Changes

Answer

If a new leaseholder moves in, the new leaseholder and all remaining leaseholders must fill out an application and qualify according to income and criminal standards. If a roommate moves out, all remaining leaseholders will need to re-qualify according to income and criminal standards.

Question 4

Relocation Guarantee

Answer

UDR offers a No Hassle Relocation Guarantee incentive which allows residents to conveniently transfer from one UDR community to another with reduced fees and deposits. *Restrictions apply.

Question 5

Fair Housing Statement

Answer

We are committed to compliance with fair housing laws and do not engage in unlawful discrimination on the basis of race, color, religion, sex, national origin, familial status, disability or any other characteristic protected by law. We do reserve the right to have differences in policies at our different properties, and to treat some people differently than others, based on lawful criteria. Lawful reasons we may treat people differently include, but are not limited to: rental history, credit record, criminal history, income, illegal drug use, etc. Upon request, we will make reasonable accommodations to rules, policies, practices, or services, and allow reasonable physical modifications, when required to give persons with disabilities access to and use of our property. We may require execution of an addendum regarding the approval and implementation of accommodations or modifications and any restoration obligations. This is a good faith statement of our intent to abide by applicable fair housing laws. This statement is not intended to and does not expand, extend, or create any legal obligation, right, or remedy for us or for you beyond those independently imposed by applicable fair housing laws (including, without limitation, by contractually extending any statute of limitations).

Question 6

Can residents mount a TV in their apartment?

Answer

Yes. Resident will be subject to pay for damages, holes, and/or paint to repair wall

Question 7

Can residents paint their apartment?

Answer

Yes. Must paint the unit back to initial color at move out or will be charged for paint

Question 8

Can residents install curtain rods in their apartment?

Answer

Yes. Curtains must match the color of the blinds provided if visible from a window.

Question 9

Are grills allowed on patio/ balconies?

Answer

Yes. Propane only

Question 10

Can residents decorate their patio/balcony?

Answer

Patio furniture and plants only

Question 11

Are satellite dishes allowed on patio/ balconies?

No

Question 12

Can residents smoke on their patio/balcony?

Question 13

Does the community accept Section 8?

Yes

Answer

We advise that the applicants take a quote to their worker for approval. Once the Housing worker approves the cost of the home plus additional fees they can move forward with the online application. If the application goes through and the Housing worker denies the home due to cost, the applicant will still be subject to loosing their holding deposit of $500.

Question 14

What is the process for Section 8 Housing Applicants?

Question 15

Does the community accept Housing Voucher Programs?

Yes

Question 16

Does the community operate a waitlist for these programs?

No

Question 17

Does the community offer a Home Purchase Buyout agreement in which residents can avoid early lease termination fees when buying a home?

No

Question 18

What are the fees and requirements to use the Home Purchase Buyout agreement?

N/A

Question 19

Additional Information - Housing Programs

Question 20

Who processes ADU, etc. paperwork? i.e. CDs, RSMs &/or Business Managers?

Question 21

Who processes bi-weekly paperwork/generates an addendum? i.e. CDs, RSMs &/or Business Managers?

Question 22

Does this community offer Corporate Housing?

Question 23

What is the voluntary buy-out agreement?

Question 24

When is the buy-out fee due?

Question 25

How do residents renew their lease?

Answer

At least 30 days in advance. Must fulfill lease terms or follow lease break guidlines

Answer

At least 30 days in advance

Answer

Either a Renewal Specialist or Community Director can sign off on lease

Answer

Carpet Clean

Answer

Based off of Market Rate

Question 26

Is there a lease renewal fee?

No

Question 27

Does the community offer Early Bird Discounts for renewals?

No

Question 28

What are your Early Bird Discounts?

Question 29

When do Early Bird Discounts expire?

Question 30

Will you honor the Early Bird Discounts if a deadline is missed?

No

Question 31

What are acceptable ways to submit a NTV at this community? I.e., Emails with all lease holders, UDR resident app, etc.

Question 32

What is the notice to vacate days requirement?

Question 33

What are the notice to vacate requirement for MTM tenants?

Question 34

Does the Business Manager or Onsite team complete and send out the monthly approved renewal letters?

Yes

Question 35

Does this community batch monthly renewal offers?

Question 36

What is the current negotiation process? Please indicate who negotiation requests should be sent to for approval.

NONE

Question 37

What is the current counter-sign process? i.e., who signs - CDs, RSMs &/or Business Managers

Question 38

Are billable items negotiable?

NO

Question 39

What additional incentives can be offered? i.e., carpet cleaning, gift cards, concessions, etc. Please outline the process for each incentive.

Question 40

Who processes ESA paperwork/generate addendum?

none

Question 41

Renewal admin fee (please indicate if it is negotiable)

None

Question 42

Renewal amenity fee (please indicate if it is negotiable)

None

Question 43

Month to Month (MTM) rate?

Question 44

What is the Roommate Addition fee within the renewal process?

Question 45

What is the mid-lease Roommate Addition fee?

Question 46

What is the Roommate Removal fee within the renewal process?

Question 47

Are there any renewal restrictions at this community? i.e. AB 1482, COVID, etc.

Question 48

Does this community offer ROIs with renewals?

Question 49

Is there a Lease Buyout/Break Program?

Question 50

If Yes, there is a Lease Buyout/Break Program- What is the notice to vacate days requirement?

Question 51

If Yes, there is a Lease Buyout/Break Program- What is the break/buy out fee?

Question 52

How much notice is required prior to moving out?

Question 53

When is rent due?

Answer

1st of each month

Question 54

What is the late fee on rent?

$50

Answer

Acceptable forms of payment include: ACH payments, Money Order, Cashier’s Check, Personal Check, Credit Cards* Additional Fees May Apply. Cash is not accepted.

Answer

All move in payments should be made at least 24 hours in advance of move in. Online payments must be made at least 6 business days before move in.

Answer

No. Certified funds like cashiers check or money order only.

Question 55

What forms of rent payment are accepted?

Question 56

Does this community offer bi-monthly rent payments?

Yes

Question 57

What is the monthly fee for bi-monthly rent?

$100

Question 58

What is the cut-off requirement for paying prorated and next month's rent?

Question 59

Do you accept credit card payments for move-in payments?

Question 60

When is rent considered late?

Question 61

What are the ways to avoid credit card convenience fees?

Question 62

Where should a rent check be mailed?

Question 63

Who handles rent-related concerns?

Question 64

When is the move-in balance due?

Accepted Answer

Yes, with management approval

Accepted Answer

1. Eligibility. In order to be eligible to transfer, you must Complete at least 120 days (or 4 months) of paid occupancy in your current apartment and/or Fulfill current lease term. 2. Meets financial and criminal background criteria and compliant with all past lease obligations. To approve your transfer request, we must evaluate our records to confirm that you have not violated any rules or community policies since living here. We will base this decision on current income, credit rating, financial status, criminal background, payment history and lease policy violations. You must have 90% on time payment history to qualify for an On-site Transfer. If our records show that you have not adhered to property policies and procedures, we will not approve the transfer request. We will also perform a credit and criminal background check on all transferring residents and occupants. You will be required to fill out a new application; however, we will not charge another application fee. We reserve the right to deny the application if the income and payment history indicate that you and/or all residents and occupants will not be able to afford the rent or have an unsatisfactory credit and/or criminal background. Additional requirements may be required based on new screening recommendation. 3. Notice to Vacate Required. Required to submit a 30 day notice to vacate on current apartment. By signing this form it will serve as the official notice to vacate and intent to transfer apartments. 4. Transfer fee. You agree to pay a transfer fee of $_______________________ prior the application to transfer being processed and approved. This fee is non-refundable if application screening is approved. If resident has fulfilled their current lease term or is MTM status, the transfer fee does not apply. 5. Availability. We can approve the transfer request only if an apartment is available to fit your needs. 6. Pay new Security deposit. Please be aware all transferring residents must fill out new applications and pay a holding deposit of $100 for the new apartment at the time you submit this transfer request. You agree to pay this holding deposit before we begin processing the application to transfer. If the transfer request/application is approved, the holding deposit will immediately credit to the required security deposit for the new apartment. If the transfer is denied, the holding deposit will be refunded. The total required security deposit, including required deposits based on screening recommendation (if applicable) are due prior to move in. Total Deposit Due $_______________ Holding Deposit Paid $_________________ Remaining Deposit Owed $_________________ 7. Current security deposit. After the move, we will conduct a final inspection of the current apartment to check for damage. We will refund the original security deposit on previous apartment less any damages beyond normal wear and tear, utilities or other monies due. 8. Inspection. Before we can approve this request, we must inspect the current apartment for damage. If we are not satisfied with the condition of the current apartment, we will not approve the transfer. Please call us as soon as possible to schedule the inspection. Note that we will also inspect the apartment after you move-out

Resident Referral
Does this community offer a resident referral bonus?	Yes
Resident Referral bonus amount	$250
Additonal Information - Resident Referral

Transfers
Are transfers allowed within the community to the same floorplan?	Yes, with management approval
How long must a resident live in their apartment before they would be allowed to transfer?
What is the transfer fee?	$750
How many days’ notice are required prior to transferring within the community?	30day
How many days’ notice are required prior to transferring to another UDR community?	30days
If a resident wants to transfer to a sister property mid-lease, what is the policy?
Are there any restrictions on transfers within the community?	1. Eligibility. In order to be eligible to transfer, you must Complete at least 120 days (or 4 months) of paid occupancy in your current apartment and/or Fulfill current lease term. 2. Meets financial and criminal background criteria and compliant with all past lease obligations. To approve your transfer request, we must evaluate our records to confirm that you have not violated any rules or community policies since living here. We will base this decision on current income, credit rating, financial status, criminal background, payment history and lease policy violations. You must have 90% on time payment history to qualify for an On-site Transfer. If our records show that you have not adhered to property policies and procedures, we will not approve the transfer request. We will also perform a credit and criminal background check on all transferring residents and occupants. You will be required to fill out a new application; however, we will not charge another application fee. We reserve the right to deny the application if the income and payment history indicate that you and/or all residents and occupants will not be able to afford the rent or have an unsatisfactory credit and/or criminal background. Additional requirements may be required based on new screening recommendation. 3. Notice to Vacate Required. Required to submit a 30 day notice to vacate on current apartment. By signing this form it will serve as the official notice to vacate and intent to transfer apartments. 4. Transfer fee. You agree to pay a transfer fee of $_______________________ prior the application to transfer being processed and approved. This fee is non-refundable if application screening is approved. If resident has fulfilled their current lease term or is MTM status, the transfer fee does not apply. 5. Availability. We can approve the transfer request only if an apartment is available to fit your needs. 6. Pay new Security deposit. Please be aware all transferring residents must fill out new applications and pay a holding deposit of $100 for the new apartment at the time you submit this transfer request. You agree to pay this holding deposit before we begin processing the application to transfer. If the transfer request/application is approved, the holding deposit will immediately credit to the required security deposit for the new apartment. If the transfer is denied, the holding deposit will be refunded. The total required security deposit, including required deposits based on screening recommendation (if applicable) are due prior to move in. Total Deposit Due $_______________ Holding Deposit Paid $_________________ Remaining Deposit Owed $_________________ 7. Current security deposit. After the move, we will conduct a final inspection of the current apartment to check for damage. We will refund the original security deposit on previous apartment less any damages beyond normal wear and tear, utilities or other monies due. 8. Inspection. Before we can approve this request, we must inspect the current apartment for damage. If we are not satisfied with the condition of the current apartment, we will not approve the transfer. Please call us as soon as possible to schedule the inspection. Note that we will also inspect the apartment after you move-out
Is there a fee to change homes before my lease begins?	NO
Additional Information - Transfers	N/A
What is the Transfer fee within the renewal process?
What is the Transfer days’ notice to transfer within the renewal process?
Are there floor plan limitations when transferring within the renewal process? i.e. same floor plan
Who should be contacted to transfer to a sister community?
Is there a fee associated with the Relocation Guarantee?

Maintenance
Where should a service request be submitted?
Who handles emergency maintenance issues?
What qualifies as an emergency service request?
Who is responsible for replacing smart lock batteries?
What thermostat settings are recommended to conserve energy?
What actions should be taken if moisture or discoloration is observed in the home?
What methods help reduce moisture or discoloration in the home?

Garden Court Lease Information

FREQUENTLY ASKED QUESTIONS