399 Fremont Move-In

Please contact us at [email protected] or text us at (415) 842-4105.

All adult (18+) household members are required to provide at least one government issued photo ID.

Please provide the make, model, color, year and license plate for your vehicle(s) to your Application & Lease Specialist via text/email.

Please verify all pets or assistance animals living in your home by emailing or texting us a photo so we can add them to your account. For assistance animals, please email your documentation to [email protected].

An invitation to sign your lease will be sent via DocuSign. You have 48 hours to sign your lease, unless your lease start date takes place sooner in which your lease must be signed before your lease start date.

Guarantor(s) will be invited to electronically sign their Lease Contract Guarantee via eSignature. Guarantor(s) have 48 hours to sign the contract unless the lease start date takes place sooner in which the contract must be signed before the lease start date.

Your move-in balance and online payment due date will be provided by your Application & Lease Specialist. You may pay your move-in balance online with an eCheck (ACH payment with no fees) up to 4 business days before your lease start date OR with certified funds (money order or cashier's check) made out to 399 Fremont.

To apply for Rhino, check your email for your invitation. The subject of the invitation email will be “Next step to finalize your lease application at” from [email protected] (check SPAM just in case). If you can’t find the email, let me know and I will have one re-sent! (Deposit is non-refundable with Rhino.)

Prior to moving in, applicants must provide a renter’s insurance policy, which contains at least $200,000 in Personal Liability Insurance. Applicants can conveniently purchase renters’ insurance from our preferred provider erenterplan.com. Until you provide proof that you have obtained a personal renter’s insurance or liability insurance policy with $200,000 in liability coverage for the duration of your lease, we will procure liability-only insurance coverage on your behalf, and you will be charged in accordance with your Lease. *Affordable Housing Applicants are exempt from this rule.

If you cannot be present for your lease start date, you will be required to complete the Identification Verification Form with a notary, prior to your lease start date. Please notify your Application & Lease Specialist and/or Resident Services Specialist to be provided this form.