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Hearthstone at Merrill Creek Overview page

Welcome Home!

Thank you for choosing us as your new home. The information below will guide you through the move-in process and provide important timelines.

 

Let's Get Started.

The following items are required to prepare you for move-in.

Please contact [email protected] or text us at (949)-694-2660

Step Icon SIGN YOUR LEASE
An invitation to sign your lease will be sent via DocuSign. You have 48 hours to sign your lease, unless your lease start date takes place sooner in which your lease must be signed before your lease start date.
Guarantor(s) will be invited to electronically sign their Lease Contract Guarantee via eSignature. Guarantor(s) have 48 hours to sign the contract unless the lease start date takes place sooner in which the contract must be signed before the lease start date.
Step Icon VERIFY YOUR ID
All adult (18+) household members are required to provide at least one government issued photo ID.
Step Icon VEHICLE INFORMATION (if applicable)
Please provide the make, model, color, year and license plate for your vehicle(s) to your Application & Lease Specialist via text/email.
Step Icon PET INFORMATION & PHOTO (if applicable)
Please provide a recent photo of your animal(s) either by uploading to your application portal (link) or email/text your Application & Lease Specialist. If your animal is an Assistance Animal, please contact your Application & Lease Specialist or on-site representative for the Reasonable Accommodation request packet.
 

Next Steps.

The following items are required on or before the lease start date.

Step Icon PAY MOVE-IN BALANCE
Your move-in balance and online payment due date will be provided by your Application & Lease Specialist. You may pay your move-in balance online with an eCheck (ACH payment with no fees) up to 4 business days before your lease start date OR with certified funds (certified check, money order or cashier's check) made out to Hearthstone at Merrill Creek.
Step Icon SET UP UTILITIES
Coming Soon: We will be adding a monthly charge not to exceed $80 a month Technology Rent to your account. This will cover your access to Smart Home + our GiGstreem Internet package. While GiGstreem service is unavailable today, we will give you 30 days' advanced written notice of the GiGstreem activation date during your Lease. At that time, we will provide you with more information on the service and how to get connected. To ensure you are not paying for two internet service providers at the same time, we encourage you to obtain month-to-month internet services until GiGstreem is activated
  • Gas:Puget Sound Energy
    1-888-225-5773
    Billed separately
    Estimated Cost: $50/month (average)
  • Electricity:Public Utility District
    1-877-783-1000
    Billed separately
    Estimated Cost: $64/month (average)

The estimated monthly utility charges provided above are estimates based on the best information available to us over a 12 month period and are subject to change. The estimates provided do not necessarily reflect your actual monthly charges. The amount you pay for utilities each month will vary based on a variety of factors, including, but not limited to, the size of your home, the number of occupants, personal consumption habits, weather, and utility rate changes. Your lease details which utilities will be billed by us and which will be billed directly by the utility provider.
Step Icon PROVIDE PROOF OF RENTERS INSURANCE
Prior to moving in, applicants must provide a renter’s insurance policy, which contains at least $200,000 in Personal Liability Insurance. Applicants can conveniently purchase renters’ insurance from our preferred provider erenterplan.com Until you provide proof that you have obtained a personal renter’s insurance or liability insurance policy with $200,000 in liability coverage for the duration of your lease, we will procure liability-only insurance coverage on your behalf, and you will be charged $13 per month as additional monthly rent. *Affordable Housing Applicants are exempt from this rule
Step Icon PREPARING FOR MOVE-IN
If you cannot be present for your lease start date, you will be required to complete the Identification Verification Form with a notary, prior to your lease start date. Please notify your Application & Lease Specialist and/or Resident Services Specialist to be provided this form. Questions? Contact [email protected]