UDR.com Intranet
The Preserve at Gateway Deposits & Fees
FREQUENTLY ASKED QUESTIONS
| Fees | ||
|---|---|---|
| When is the deposit and admin fee due? |
Residents can pay their move-in monies via personal check OR via the UDR resident portal (ACH/Checking/Savings) so long as the payment is made/posted at least 3 business days prior to their move-in date. The payment must be posted by 8pm CST for it to be considered on the day it was submitted. Any payments posted after 8 pm CST should be treated as being paid on the next business day. Any other payments made (those made less than 3 business days prior to move in) MUST be made in certified funds and can be paid to the apartment community directly. If a resident mails in a cashier's check, they may not be given keys and moved in until payment is received. Credit Card payments are not permitted for move-in except in Areas approved by the Area Vice President. |
|
| What is the cost to replace a key or fob? |
$50 |
|
| What does the membership fee cover? | ||
| What is the fee for insufficient funds/NSF? |
$75 |
|
| What is the City of Los Angeles Program Fee? | ||
| Does renter's insurance cover damage to personal belongings? | ||
| What is the replacement cost of a mail key? | ||
| Are there amenity fees? |
No |
|
| What does the amenity fee cover? | ||
| Is there a one-time amenity fee? | ||
| Is the amenity fee mandatory? | ||
| What is the alarm fee? | ||
| Is the alarm fee mandatory? | ||
| What is the cancelation charge? | ||
| Express Clean Services | ||
|---|---|---|
| Is Express Clean offered at this community? |
Yes |
|
| Is Express Clean included in the community lease terms? |
No |
|
| Express Clean cost - studio |
$0 |
|
| Express Clean cost - 1 bedroom |
$75 |
|
| Express Clean cost - 2 bedroom |
$85 |
|
| Express Clean cost - 3 bedroom |
$0 |
|
| Express Clean cost - 4 bedroom |
$0 |
|
| Express Clean cost - 5 bedroom |
$0 |
|
| Express Clean cost - Penthouse |
$0 |
|
| Express Clean cost - Townhouse |
$0 |
|
| Express Clean Disclaimer | ||
| What is Express Clean? | ||
| Who processes requests for Express Clean? | ||
Terms and conditions subject to change and upon management approval.
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