Frequently Asked Questions
FAQApartments
Apartments
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Can residents mount a TV in their apartment?
Yes
Can residents paint their apartment?
Yes. Prospects need to return the paint back to the original color when they move out or there will be a fee associated.
Can residents install curtain rods in their apartment?
Yes
Are grills allowed on patio/ balconies?
No. Propane tanks and gas grills are strictly prohibited.
Can residents decorate their patio/balcony?
No
Are satellite dishes allowed on patio/ balconies?
Yes
Can residents smoke on their patio/balcony?
No
Maintenance
Where should a service request be submitted?
All service requests should be submitted through the UDR Resident App.
What qualifies as an emergency service request?
An emergency is any issue that poses an immediate threat to health, safety, property, or essential services and requires urgent attention to prevent further damage or danger.
Who is responsible for replacing smart lock batteries?
We provide Smart Lock batteries at move-in. After that, residents are responsible for replacing them as needed.
Terms and conditions subject to change and upon management approval.
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