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Frequently Asked Questions

FAQCommunity Amenities

Fitness Center

Fitness Center Hours

  • Sunday : Open 24 hours
  • Monday : Open 24 hours
  • Tuesday : Open 24 hours
  • Wednesday : Open 24 hours
  • Thursday : Open 24 hours
  • Friday : Open 24 hours
  • Saturday : Open 24 hours

Are guests allowed at the Fitness Center?

Yes

Does the community offer group fitness classes?

No

Pool

Pool Hours

  • Sunday 9:00 AM - 9:00 PM
  • Monday 9:00 AM - 9:00 PM
  • Tuesday 9:00 AM - 9:00 PM
  • Wednesday 9:00 AM - 9:00 PM
  • Thursday 9:00 AM - 9:00 PM
  • Friday 9:00 AM - 9:00 PM
  • Saturday 9:00 AM - 9:00 PM

Is the Pool open year-round?

Yes

Are guests allowed at the Pool?

Yes, 2 guests per household.

Is the pool heated?

No

Package Lockers

Does the community have package lockers?

Yes

What brand are the package lockers?

Parcel Pending

Are package lockers accessible 24/7?

Yes

What is the monthly fee to use package lockers?

  • 1 Bedroom$10/month
  • 2 Bedrooms$15/month
  • 3 Bedrooms$15/month

What is the contact information for the package lockers?

For a faster response, reach us by text at 949-979-5759 from 9AM-4PM Pacific Time. Our live SMS support service is available Monday through Friday. Our Team is Available 7 Days a Week to Support You: (855) 316-4756 or submit via the help form: www.parcelepending.com

Other Amenities

Do community amenity spaces require a fob?

No

Conference Room Hours

  • Tuesday 10:00 AM - 5:30 PM
  • Wednesday 10:00 AM - 5:30 PM
  • Thursday 10:00 AM - 5:30 PM
  • Friday 10:00 AM - 5:30 PM

Is this community smoke free?

No

What are the designated quiet hours for the community?

  • Sunday 10:00 PM - 11:59 PM 1:00 AM - 7:00 AM
  • Monday 10:00 PM - 11:59 PM 1:00 AM - 7:00 AM
  • Tuesday 10:00 PM - 11:59 PM 1:00 AM - 7:00 AM
  • Wednesday 10:00 PM - 11:59 PM 1:00 AM - 7:00 AM
  • Thursday 10:00 PM - 11:59 PM 1:00 AM - 7:00 AM
  • Friday 10:00 PM - 11:59 PM 1:00 AM - 7:00 AM
  • Saturday 10:00 PM - 11:59 PM 1:00 AM - 7:00 AM

Smart Home Package

Smart Home Package - How can support be contacted?

During office hours, residents should contact the onsite leasing office or service team for access or lock support. Outside of office hours, residents should contact the after hours support team or Smartrent support (if applicable).