Frequently Asked Questions
FAQApartments
Apartments
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Can residents mount a TV in their apartment?
Yes. Yes but have to fill holes before move out
Can residents paint their apartment?
No. Will have to paint back or pay to have it painted back.
Can residents install curtain rods in their apartment?
Yes. Fill Holes if bigger than a dime or damage drywall
Are grills allowed on patio/ balconies?
No. No Grills Allowed on or in Resident's Leased Premises
Can residents decorate their patio/balcony?
Yes, within community guidelines
Are satellite dishes allowed on patio/ balconies?
Yes. $100 Security Deposit
Can residents smoke on their patio/balcony?
Yes
Maintenance
Where should a service request be submitted?
All service requests should be submitted through the UDR Resident App.
What qualifies as an emergency service request?
An emergency is any issue that poses an immediate threat to health, safety, property, or essential services and requires urgent attention to prevent further damage or danger.
Who is responsible for replacing smart lock batteries?
We provide Smart Lock batteries at move-in. After that, residents are responsible for replacing them as needed.
Terms and conditions subject to change and upon management approval.
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