UDR Apartments Tualatin Heights

Customizations
Can residents mount a TV in their apartment?	Yes. They must remove and return the walls to the original condition or charges will be assessed.
Can residents paint their apartment?	Yes. With the approval of management (color swatches), must be returned to original color at move out or charges will be assessed.
Can residents install curtain rods in their apartment?	Yes. Remove and repair any drywall, must be returned to original color at move out or charges will be assessed.
Are grills allowed on patio/ balconies?	No. See Policy
Can residents decorate their patio/balcony?	Yes, Patio Furniture only (designated as patio furniture) and some flowers
Are satellite dishes allowed on patio/ balconies?	Yes. Cannot mount to the building, must be free standing and only on the resident's leasehold (their balcony or patio)
Can residents smoke on their patio/balcony?	No

Maintenance
Where should a service request be submitted?	All service requests should be submitted through the UDR Resident App.
What qualifies as an emergency service request?	An emergency is any issue that poses an immediate threat to health, safety, property, or essential services and requires urgent attention to prevent further damage or danger.
Who is responsible for replacing smart lock batteries?	We provide Smart Lock batteries at move-in. After that, residents are responsible for replacing them as needed.

Frequently Asked Questions