UDR Apartments Pointe at Westlake

Customizations
Can residents mount a TV in their apartment?	Yes. Residents will be responsible for any damage, holes, and/or paint needed to make repairs
Can residents paint their apartment?	No
Can residents install curtain rods in their apartment?	Yes. Curtains must match the blinds if visible from window
Are grills allowed on patio/ balconies?	Yes. Propane only
Can residents decorate their patio/balcony?	Patio furniture and plants only
Are satellite dishes allowed on patio/ balconies?	No
Can residents smoke on their patio/balcony?	No

Maintenance
Where should a service request be submitted?	All service requests should be submitted through the UDR Resident App.
What qualifies as an emergency service request?	An emergency is any issue that poses an immediate threat to health, safety, property, or essential services and requires urgent attention to prevent further damage or danger.
Who is responsible for replacing smart lock batteries?	We provide Smart Lock batteries at move-in. After that, residents are responsible for replacing them as needed.

Frequently Asked Questions