Apartment Setup & Care at 399 Fremont

Customizations

Can residents mount a TV in their apartment?

Yes. Any drywall repairs will be charged at move out.

Can residents paint their apartment?

Yes. Paint must be returned to original color or will be billed at move out.

Can residents install curtain rods in their apartment?

Yes. Any drywall repairs will be charged at move out.

Can residents install bidets or bidet attachments?

Self-installed plumbing fixtures (including bidets or bidet attachments) are not allowed in apartments. Unauthorized and improper installations/connections can cause damages to your apartment and surrounding neighbors. If a resident-installed fixture causes damage, the resident will be held responsible under the terms of the lease and applicable law.

Are grills allowed on patio/ balconies?

No. Grills available in the community

Can residents decorate their patio/balcony?

Can residents smoke on their patio/balcony?

Are satellite dishes allowed on patio/ balconies?

No. No

Maintenance

Where should a service request be submitted?

All service requests should be submitted through the UDR Resident App.

Who handles emergency maintenance issues?

Maintenance team- contact the property number and follow the prompts.

What qualifies as an emergency service request?

An emergency is any issue that poses an immediate threat to health, safety, property, or essential services and requires urgent attention to prevent further damage or danger.

Who is responsible for replacing smart lock batteries?

We provide Smart Lock batteries at move-in. After that, residents are responsible for replacing them as needed.

What actions should be taken if moisture or discoloration is observed in the home?

Submit a service request.

What methods help reduce moisture or discoloration in the home?

Proper Ventilation

Frequently Asked Questions

Apartment Setup & Care

Customizations

Maintenance