UDR Apartments Brio

Customizations
Can residents mount a TV in their apartment?	Yes. Home must be returned to original condition upon move out, will be charged fees to return it to original condition.
Can residents paint their apartment?	Yes. Home must be returned to original condition upon move out, will be charged fees to return it to original condition.
Can residents install curtain rods in their apartment?	Yes. Home must be returned to original condition upon move out, will be charged fees to return it to original condition.
Are grills allowed on patio/ balconies?	No. Grills located on the outdoor terrace/resident lounge
Can residents decorate their patio/balcony?	Yes, with potted plants and outdoor furniture.
Are satellite dishes allowed on patio/ balconies?	No
Can residents smoke on their patio/balcony?	No

Maintenance
Where should a service request be submitted?	All service requests should be submitted through the UDR Resident App.
What qualifies as an emergency service request?	An emergency is any issue that poses an immediate threat to health, safety, property, or essential services and requires urgent attention to prevent further damage or danger.
Who is responsible for replacing smart lock batteries?	We provide Smart Lock batteries at move-in. After that, residents are responsible for replacing them as needed.

Frequently Asked Questions