Frequently Asked Questions

FAQLease Information

Lease Terms

7 - 12 month lease terms available

Rent Payment Forms Accepted

Acceptable forms of payment include: ACH payments, Money Order, Cashier’s Check, Personal Check, Credit Cards* Additional Fees May Apply. Cash is not accepted.

Roommate Changes

If a new leaseholder moves in, the new leaseholder and all remaining leaseholders must fill out an application and qualify according to income and criminal standards. If a roommate moves out, all remaining leaseholders will need to re-qualify according to income and criminal standards.

Relocation Guarantee

UDR offers a No Hassle Relocation Guarantee incentive which allows residents to conveniently transfer from one UDR community to another with reduced fees and deposits. *Restrictions apply.

Fair Housing Statement

We are committed to compliance with fair housing laws and do not engage in unlawful discrimination on the basis of race, color, religion, sex, national origin, familial status, disability or any other characteristic protected by law. We do reserve the right to have differences in policies at our different properties, and to treat some people differently than others, based on lawful criteria. Lawful reasons we may treat people differently include, but are not limited to: rental history, credit record, criminal history, income, illegal drug use, etc. Upon request, we will make reasonable accommodations to rules, policies, practices, or services, and allow reasonable physical modifications, when required to give persons with disabilities access to and use of our property. We may require execution of an addendum regarding the approval and implementation of accommodations or modifications and any restoration obligations. This is a good faith statement of our intent to abide by applicable fair housing laws. This statement is not intended to and does not expand, extend, or create any legal obligation, right, or remedy for us or for you beyond those independently imposed by applicable fair housing laws (including, without limitation, by contractually extending any statute of limitations).

Housing Programs
Does the community offer a Home Purchase Buyout agreement in which residents can avoid early lease termination fees when buying a home?
What are the fees and requirements to use the Home Purchase Buyout agreement?
A fee of $2,500.00 has been (or) will be paid to Andover Place at Cross Creek on or before a specified date. This clause allows the resident to terminate this lease with a 30 day written notice with proof of purchase of home. This home purchase fee will apply to this lease term only. If the resident does not use this option the $2,500.00 fee will be forfeited. At no time is this fee refundable. Resident(s) must provide documentation (sales contract) of the purchase to the management office in order to take advantage of the Home Purchase Clause at time of move out. This clause can not be used for any other purpose.
Rent Payment
When is rent due?
Rent is due on or before the 2nd of every month.
Does this community offer bi-monthly rent payments?
How do residents renew their lease?
Via the resident app.
Is there a lease renewal fee?
Are transfers allowed within the community to the same floorplan?