UDR Apartments Arbor Park of Alexandria

Customizations
Can residents mount a TV in their apartment?	Yes. Must be mounted on the stud and holes must be patched prior to move out.
Can residents paint their apartment?	Yes. Must return to original color prior to move out.
Can residents install curtain rods in their apartment?	Yes. Holes must be patched prior to move out.
Are grills allowed on patio/ balconies?	No. Only Electric Grills allowed on Patio or Balconies
Can residents decorate their patio/balcony?	Yes
Are satellite dishes allowed on patio/ balconies?	Yes. Must be placed within the patio area of the home and not mounted to the building. Satellite Dishes must also be removed at move out.
Can residents smoke on their patio/balcony?	Yes

Maintenance
Where should a service request be submitted?	All service requests should be submitted through the UDR Resident App.
What qualifies as an emergency service request?	An emergency is any issue that poses an immediate threat to health, safety, property, or essential services and requires urgent attention to prevent further damage or danger.
Who is responsible for replacing smart lock batteries?	We provide Smart Lock batteries at move-in. After that, residents are responsible for replacing them as needed.

Frequently Asked Questions