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Frequently Asked Questions

FAQUtilities & Internet

General

Are residents charged for common area utilities?

Yes

When are payments for water, sewage, and trash due?

5th of the month

Can utility costs fluctuate?

Yes, utility charges can fluctuate based on usage and provider rates.

Water/Sewer

Water/Sewer Provider Name

Prince William County- billed through Conservice

Provider website

www.conservice.com

What is the setup fee for Water/Sewer?

$11

Gas

Gas Provider Name

Washington Gas- billed through Conservice

Electricity

Electricity Provider Name

Dominion Power

Trash

What is the monthly cost of Trash?

$15/monthly (average)

Cable

Cable provider name(s)

Xfinity & Verizon Fios

Internet

Internet provider name(s)

Xfinity & Verizon Fios

What is the process for signing up for internet service?

Resident contacts Verizon or Xfinity to establish service

Who provides assistance with internet service questions?

Xfinity or Verizon

What internet network is used in common areas such as the pool or lobby?

Verizon

The estimated monthly utility charges provided above are estimates based on the best information available to us over a 12 month period and are subject to change. The estimates provided do not necessarily reflect your actual monthly charges. The amount you pay for utilities each month will vary based on a variety of factors, including, but not limited to, the size of your home, the number of occupants, personal consumption habits, weather, and utility rate changes. Your lease details which utilities will be billed by us and which will be billed directly by the utility provider.