Application Steps
Initial Application
- Search for an apartment within your voucher amount (utilities usually not included).
- Review apartment details, deposits, and fees.
- Apply online using the best rate. Lease term will be adjusted later.
- Report only your actual income (exclude voucher).
- Initial denial is normal—rescreening happens after document submission.
Submit Required Documents
- You'll be contacted by our team.
- Identify yourself as a Housing Applicant and provide voucher proof.
- Within 24 hours, submit: Two forms of valid ID (one must be photo ID), case worker email and Housing Authority name, and RFTA packet.
Application Review & Rescreening
- Your application is reviewed again under voucher guidelines.
RFTA Submission to Housing
- Sign the RFTA; we’ll submit it to Housing and copy you on the email.
- Stay in contact with Housing—processing may take time, and we can't hold an apartment home indefinitely.
Housing Inspection
- Inspection is scheduled by Housing or the property (if required by your voucher type).
- The unit must pass inspection prior to signing the lease contract.
Lease Signing & Move-In
- We receive your HAP contract or equivalent from Housing.
- Schedule your lease signing and move-in.
Before move-in:
- Bring ID and meet with the office team
- Provide renter’s insurance ($200,000 liability minimum)
- Send insurance to: UDR – (Property Name), P.O. Box 115009, Carrollton, TX 75011-5009
- Set up utilities and share account numbers
- Pay your deposit and rent portion not covered by Housing
Required Documents
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Two valid forms of ID (one must be a form of photo ID)
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Voucher proof
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Housing Authority Case worker name and contact information
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Completed Request for Tenancey Approval Packet (RFTA)
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Proof of Renter’s Insurance with a minimum of $200,000 in personal liability coverage.
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Utility account numbers
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Move-in deposit, your portion of the first month’s rent, and any associated fees not included in the base rent. You will be provided with a full payment breakdown once Housing has confirmed the portion they will pay on your behalf.
FAQs
Find answers to common questions about rent, deposits, vouchers, and move-in timelines.
What is included in rent?
Rent typically does not include utilities. Check the apartment details or consult your case worker.
Do you accept RAFT?
Yes, but the process varies depending on whether it's in addition to or instead of a voucher.
When is my deposit due?
By your move-in date, along with any uncovered portion of the first month’s rent.
How soon can I move in?
Timing depends on documentation submission, housing approval, and inspection scheduling.