Application Steps
Initial Application
- Search for an apartment within your voucher amount (utilities usually not included).
- Review apartment details, deposits, and fees.
- Apply online using the best rate. Lease term will be adjusted later.
- Report only your actual income (exclude voucher).
- Initial denial is normal—rescreening happens after document submission.
Submit Required Documents
- You'll be contacted by our team.
- Identify yourself as a Housing Applicant and provide voucher proof.
- Within 24 hours, submit: Two forms of valid ID (one must be photo ID), case worker email and Housing Authority name, and completed RFTA packet.
Application Review & Rescreening
- Your application is reviewed again under voucher guidelines.
RFTA Submission to Housing
- Sign the RFTA; we’ll submit it to Housing and copy you on the email.
- Stay in contact with Housing—processing may take time, and we can't hold an apartment home indefinitely.
Housing Inspection
- Inspection is scheduled by Housing or the property (if required by your voucher type).
- The unit must pass inspection prior to signing the lease contract.
Lease Signing & Move-In
- We receive your HAP contract or equivalent from Housing.
- Schedule your lease signing and move-in.
Before move-in:
- Bring ID and meet with the office team
- Provide renter’s insurance ($200,000 liability minimum)
- Send insurance to: UDR – (Property Name), P.O. Box 115009, Carrollton, TX 75011-5009
- Set up utilities and share account numbers
- Pay your deposit and rent portion not covered by Housing
Required Documents
-
Two valid forms of ID (one must be a form of photo ID)
-
Voucher proof
-
Housing Authority Case worker name and contact information
-
Completed Request for Tenancey Approval Packet (RFTA)
-
Proof of Renter’s Insurance with a minimum of $200,000 in personal liability coverage.
-
Utility account numbers
-
Move-in deposit, your portion of the first month’s rent, and any associated fees not included in the base rent. You will be provided with a full payment breakdown once Housing has confirmed the portion they will pay on your behalf.
FAQs
Find answers to common questions about rent, deposits, vouchers, and move-in timelines.
What is included in rent?
Rent typically does not include utilities. Check the apartment details or consult your case worker.
Do you accept RAFT/HomeBase?
Yes, but the process varies depending on whether it's in addition to or instead of a voucher.
When is my deposit due?
By your move-in date, along with any uncovered portion of the first month’s rent.
How soon can I move in?
Timing depends on documentation submission, housing approval, and inspection scheduling.