UDR Apartments 10 Hanover Square

Customizations
Can residents mount a TV in their apartment?	Yes. Residents must return apartment to original condition at move out.
Can residents paint their apartment?	Yes. Residents must return apartment to original condition at move out.
Can residents install curtain rods in their apartment?	Yes. Residents must return apartment to original condition at move out.
Are grills allowed on patio/ balconies?	No
Can residents decorate their patio/balcony?	Yes but you must return the apartment/balcony/patio to its original condition when you move out.
Are satellite dishes allowed on patio/ balconies?	No

Maintenance
Where should a service request be submitted?	All service requests should be submitted through the UDR Resident App.
What qualifies as an emergency service request?	An emergency is any issue that poses an immediate threat to health, safety, property, or essential services and requires urgent attention to prevent further damage or danger.
Who is responsible for replacing smart lock batteries?	We provide Smart Lock batteries at move-in. After that, residents are responsible for replacing them as needed.

Frequently Asked Questions