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Frequently Asked Questions

FAQEV Charging Solutions

EV Charging

Does this community offer EV charging?

Yes, our community offers EV charging stations.

How can I access the EV charging stations?

Park your electric vehicle in the designated charging area, and use the Loop mobile app to start your charging session.
Download on the App Store
Get it on Google Play

How do I reserve an EV reserved parking space?

These are not reserved spaces.

Where are the EV charging stations located in the community?

Located by Parc Cafe and in Guest Parking by building 56.

What types of charging connectors do the stations support?

Loop EV Charging Stations support standard Level 2 connectors, compatible with most electric vehicles available on the market. If you have any specific connector inquiries, feel free to contact Loop support.

What if I encounter a problem with a charging station?

If you experience any problems with our EV Charging Stations, please contact Loop dedicated customer support team or use the support feature in the Loop mobile app for prompt assistance.