Frequently Asked Questions
FAQApartments
Apartments
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Can residents mount a TV in their apartment?
Yes. Resident will be responsible for any drywall repairs upon move out.
Can residents paint their apartment?
No
Can residents install curtain rods in their apartment?
Yes
Are grills allowed on patio/ balconies?
No. Electric grills only. No open flame grills permitted
Can residents decorate their patio/balcony?
Outdoor patio furniture only.
Are satellite dishes allowed on patio/ balconies?
Yes. Satellites will have to be on the south side of the building. DirectTV is wired directly.
Can residents smoke on their patio/balcony?
No
Maintenance
Where should a service request be submitted?
All service requests should be submitted through the UDR Resident App.
What qualifies as an emergency service request?
An emergency is any issue that poses an immediate threat to health, safety, property, or essential services and requires urgent attention to prevent further damage or danger.
Who is responsible for replacing smart lock batteries?
We provide Smart Lock batteries at move-in. After that, residents are responsible for replacing them as needed.
Terms and conditions subject to change and upon management approval.
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