UDR Apartments Island Square

Customizations
Can residents mount a TV in their apartment?	Yes. Holes must be filled before move out.
Can residents paint their apartment?	Yes. Must be painted back at move out.
Can residents install curtain rods in their apartment?	Yes. Holes must be filled before move out
Are grills allowed on patio/ balconies?	No
Can residents decorate their patio/balcony?	Yes
Are satellite dishes allowed on patio/ balconies?	Yes. Must not impede other residents' balconies
Can residents smoke on their patio/balcony?	No

Maintenance
Where should a service request be submitted?	All service requests should be submitted through the UDR Resident App.
What qualifies as an emergency service request?	An emergency is any issue that poses an immediate threat to health, safety, property, or essential services and requires urgent attention to prevent further damage or danger.
Who is responsible for replacing smart lock batteries?	We provide Smart Lock batteries at move-in. After that, residents are responsible for replacing them as needed.

Frequently Asked Questions