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Frequently Asked Questions

FAQLease Information

Lease Terms

3 - 16 month lease terms available

Rent Payment Forms Accepted

Acceptable forms of payment include: ACH payments, Money Order, Cashier’s Check, Personal Check, Credit Cards* Additional Fees May Apply. Cash is not accepted.

Roommate Changes

If a new leaseholder moves in, the new leaseholder and all remaining leaseholders must fill out an application and qualify according to income and criminal standards. If a roommate moves out, all remaining leaseholders will need to re-qualify according to income and criminal standards.

Relocation Guarantee

UDR offers a No Hassle Relocation Guarantee incentive which allows residents to conveniently transfer from one UDR community to another with reduced fees and deposits. *Restrictions apply.

Fair Housing Statement

We are committed to compliance with fair housing laws and do not engage in unlawful discrimination on the basis of race, color, religion, sex, national origin, familial status, disability or any other characteristic protected by law. We do reserve the right to have differences in policies at our different properties, and to treat some people differently than others, based on lawful criteria. Lawful reasons we may treat people differently include, but are not limited to: rental history, credit record, criminal history, income, illegal drug use, etc. Upon request, we will make reasonable accommodations to rules, policies, practices, or services, and allow reasonable physical modifications, when required to give persons with disabilities access to and use of our property. We may require execution of an addendum regarding the approval and implementation of accommodations or modifications and any restoration obligations. This is a good faith statement of our intent to abide by applicable fair housing laws. This statement is not intended to and does not expand, extend, or create any legal obligation, right, or remedy for us or for you beyond those independently imposed by applicable fair housing laws (including, without limitation, by contractually extending any statute of limitations).

Housing Programs
Does the community offer a Home Purchase Buyout agreement in which residents can avoid early lease termination fees when buying a home?
Yes
What are the fees and requirements to use the Home Purchase Buyout agreement?
Residents must pay one months total rent and charges
What is the voluntary buy-out agreement?
A voluntary buyout agreement is an arrangement where a landlord and resident mutually agree to terminate a lease before its original expiration date. If a resident wishes to end their lease early, they must provide a written notice to vacate at least 30 days in advance and pay a buyout fee equivalent to 200% of one month's rent. This fee must be paid within 15 days of giving notice; otherwise, a reletting fee may apply.
When is the buy-out fee due?
Within 15 days of giving notice without the reletting fee or before you vacate with a reletting fee.
Rent Payment
When is rent due?
The first of each month
What is the late fee on rent?
10.00%
Does this community offer bi-monthly rent payments?
Yes
When is rent considered late?
Rent is due on the first and late after the third
What are the ways to avoid credit card convenience fees?
To avoid credit card convenience fees, please use the E-check option for online payments, as this is the preferred method. If you prefer not to enter your banking details, you can mail certified funds (cashier's check or money order) to our business office. Please ensure these funds are received by the 4th.
Where should a rent check be mailed?
Money orders and checks will need to mailed to the business office in Florida via certified mail: 11800 Dr MLK Jr St N St. Petersburg FL 33716. Please email tracking information to [email protected].
Who handles rent-related concerns?
Our business managers handle any billing related questions or concerns.
When is the move-in balance due?
The move-in balance is due on or before your moving date. This balance, along with all other move-in requirements, must be settled before access can be provided.
Where can rent payments be made?
Rent payments can be made online through the UDR Resident app, or you may mail certified funds to our business office in Florida using certified mail at the following address: 11800 Dr. MLK Jr. St. N, St. Petersburg, FL 33716. Please remember to email the tracking information to [email protected].
Renewals
Is there a lease renewal fee?
No
How much notice is required prior to moving out?
A minimum of 60-day written notice is required for a move-out without incurring additional fees.
Transfers
Are transfers allowed within the community to the same floorplan?
Yes, with management approval
Who should be contacted to transfer to a sister community?
Please email the site team members at [email protected] with your transfer inquiry. An associate will reach out with our transfer policy and process. Please know that we require at least a 30-day written notice to vacate for transfer requests. We will not be able to accommodate an immediate transfer.
Is there a fee associated with the Relocation Guarantee?
If you are transferring mid-lease, there will be a transfer fee equivalent to one month’s rent. However, there is no fee for transferring at the end of the lease.