UDR Apartments Lotus Landing

Customizations
Can residents mount a TV in their apartment?	Yes. Resident needs to remove and close up holes when move out
Can residents paint their apartment?	Yes. Resident must paint back using the correct paint when moving out
Can residents install curtain rods in their apartment?	Yes. Curtains must be placed over the blinds so nobody can see the curtains from the outside. to keep everything uniform.
Are grills allowed on patio/ balconies?	No
Can residents decorate their patio/balcony?	Plants and patio furniture
Are satellite dishes allowed on patio/ balconies?	Yes. Cannot not be mounted to any walls. must be on a tripod
Can residents smoke on their patio/balcony?	Yes

Maintenance
Where should a service request be submitted?	All service requests should be submitted through the UDR Resident App.
What qualifies as an emergency service request?	An emergency is any issue that poses an immediate threat to health, safety, property, or essential services and requires urgent attention to prevent further damage or danger.
Who is responsible for replacing smart lock batteries?	We provide Smart Lock batteries at move-in. After that, residents are responsible for replacing them as needed.

Frequently Asked Questions