Frequently Asked Questions
FAQSmart Home + GiGstreem Internet
Reliable, high-speed wireless internet service wherever you are in the community. Each household can stay connected nearly everywhere: in the gym, walking the hallways, in the amenity spaces, and of course, in your apartment - all without routers or clunky cable boxes taking up space in your homes. Our community-wide internet, powered by GiGstreem, is a valuable addition to our suite of Smart Home technology and is available immediately upon move-in.
Signing up is easy! Approximately 48 hours prior to your Lease start date, GiGstreem will email you a registration link to create an account and get connected to their high-speed internet. All other Smart Home features will be available in your home upon move-in and controllable via the Smart Rent app.
Your Lease will automatically include additional Technology Rent for $50/mo. This Technology Rent will cover the cost of your access to GiGstreem’s 200mbps community-wide internet and the Smart Home and other technology amenities in our community. There are no additional hidden fees or taxes associated with this monthly charge.
The base internet package provided as part of your lease has an exceptional internet speed of 200mbps. For those who want even faster speeds, you can upgrade directly with GiGstreem for an additional monthly fee.
Upgrading is easy! You can upgrade with GiGstreem directly when registering your account. You can double your internet speed to 400Mbps for only an additional $30/mo. or upgrade to a lightning-fast speed of 1GiG for only another $50/mo. Streaming services may also be available. Options and packages will be displayed on GiGstreem’s website when you register.
Internet and streaming services are powered by GiGstreem. So, any technical questions with the internet or streaming services should be addressed with GiGstreem directly by reaching their customer service department at 877-853-1993.