Frequently Asked Questions

Yes. Residents responsible for repairs after, includes drywall, paint, labor and materials, etc.

Yes. We reserve the right to change to original color at residents expense.

Yes. We reserve the right to change to original blind at residents expense.

Self-installed plumbing fixtures (including bidets or bidet attachments) are not allowed in apartments. Unauthorized and improper installations/connections can cause damages to your apartment and surrounding neighbors. If a resident-installed fixture causes damage, the resident will be held responsible under the terms of the lease and applicable law.

No

Yes, but cannot hang or drill anything on our property, this includes lights, paintings, surfboards, etc. Blinds, bamboo, or shades of any kind are prohibited. Outdoor furniture only.

No

Yes. Cannot be mounted onto the patio.

All service requests should be submitted through the UDR Resident App.

Maintenance Team

An emergency is any issue that poses an immediate threat to health, safety, property, or essential services and requires urgent attention to prevent further damage or danger.

We provide Smart Lock batteries at move-in. After that, residents are responsible for replacing them as needed.

Resident should reach out to the office

Running exhaust fan in bathroom, keeping airflow consistent through apartment (window or sliding glass door open when home).